Privacy policy

Viralfeedco ("we", "us") runs viralfeedco.com. This policy explains what personal data we collect, why, and your rights under India's Digital Personal Data Protection Act, 2023 (DPDP Act).

What we collect

• Details you send through our brief form: name, brand or handle, platform, budget range, WhatsApp number and your message.
• Messages you send us by email or WhatsApp.
• For clients: account access and content you share so we can do the work.
• Basic technical data (IP address, browser) kept in server logs for security.

Why we use it

• To reply to your enquiry and prepare a proposal.
• To deliver the services you hire us for, and to invoice you.
• To keep the site secure and stop spam.

We do not sell your data. We do not use advertising trackers on this site.

Who we share it with

Only service providers that help us run the business: our website host (Netlify), the tool that receives form submissions, and email or messaging providers. They process data on our instructions. Some may store data outside India, with safeguards required by law.

How long we keep it

Enquiries that don't become projects are deleted within 12 months. Client records are kept as long as tax law requires.

Your rights

You can ask to access, correct or erase your data, withdraw consent, or nominate someone to act for you. Email us and we'll respond within 30 days.

Contact and grievances

Email hello@viralfeedco.com. If you're unhappy with our response, you may complain to the Data Protection Board of India.